When
Thursday, October 24th, 2023
9:00 AM CST - 4:00 PM CST
to
Friday, October 25th, 2023
9:00 AM CST - 4:00 PM CST
Where
Service Nation Headquarters
901 W. Walnut Hill Ln.
Irving,TX 75038
US
About the Instructor(s)
Technical Arts Center provides a full array of training programs uniquely designed to help HVAC contractors build a stronger, more profitable, easy to manage, turnkey business.
These fully integrated, systemized programs cover every facet of the business from sales and marketing to customer communication skills.
Visit the Technical Arts Center Roundtable Rewards Page
Trainer: Joe Cunningham
Joe Cunningham, founder of The Technical Art Center, was one of the industry's first Million Dollar Men, singlehandedly selling in excess of one million dollars worth of HVAC equipment per year in the highly competitive Houston, Texas market in the 1980's.
Accommodations
Discounted rates are available for attendees at Hyatt Place Las Colinas/Dallas.
In addition to a comfortable room, Hyatt offers:
-Transportation to and from Service Nation Headquarters-Complimentary Daily Continental Breakfast
Please check your registration confirmation email for the link to reserve your room.
If you still need help, please email sntraining@servicenation.com or call 469.968.5918.
Whether you're a veteran or a rookie, Technican Communication Skills is the perfect tool for companies looking to train their staff to push the company to even greater heights.
Joe Cunningham will inspire your technicians and plumbers by making them more comfortable selling those big ticket items that really separate the big companies from the ones just treading water.
Technician Communication Skills pairs with it's counterpart course,Systems for Success on April 8th and 9th. While it is not required, register your technicians or plumbers for this session and your managers for Systems for Success! Throughout the course your managers will discover effective techniques to motivate coworkers to perform better based on the principles taught during this session.
Key Takeaways:
- Dramatically increase average service ticket
- Virtually eliminate all profit stealing call-backs
- Generate hundreds upon hundreds of high quality replacement leads with virtually no cash outlay!
Who should attend this course?
While anyone who is interested may attend this course, the target audience is:
- Owner/CEO/President
- General Manager, Sales Manager, Service Manager, Office Manaager
- Comfort Advisors/Sales Reps
- Technical Field Staff
- Customer Service Representatives
What you need to bring:
- It is always useful to bring a laptop or tablet with you to a training course.
- A workbook will be supplied by the trainer for this course.
- A catered lunch will be available for attendees for each day of the course.
Cancellation and No Show Policies:
Late Cancellation
Service Nation Alliance
Service Nation Alliance members may attend standard training courses at no charge. If you are unable to attend a training course, please notify us at least 7 days prior to an event. If notified less than 7 days prior to an event, a $249 late cancellation fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you have paid to attend a training course, please notify us at least 7 days prior to an event if you are unable to attend for a 100% refund of your registration fee. If notified less than 7 days prior to an event, a $249 late cancellation fee will apply.
No Show
Service Nation Alliance
If you are registered for this event and do not attend a $499 no show fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you are registered for this event and do not attend a $499 no show fee will apply.
To cancel attendance for any training event, call 469-293-8820 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.
Class Cancellation Policy
On occasion, due to unforeseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.
One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.
In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.