Staffing, Recruiting, and Retainment


Tuesday, December 10th 2024
9:00 AM CST - 4:00 PM CST 


This is an online event 


About the Instructor(s)

Gary Wolf Logo

Gray Wolf Strategies was created with one singular goal in mind, to maximize the ROI of our clients by assisting them in three main verticals. We believe that high-level business strategy, talent acquisition and customer acquisition are the cornerstones of every great business.

The founders are committed to training its Wolf Pack members in all the areas required for their business to thrive. We believe with a strong strategy, careful planning, a sense of urgency, and an unwillingness to give up; you can lead your pack more effectively. Together with Grey Wolf Strategies, your largest goals become attainable.

Trainer: Michael Raymer
Michael Raymer Headshot

Michael Raymer is an Operations and Staffing leader with more than 12 years of experience. He specializes in assisting companies with building business efficiencies by using effective processes and procedures. In addition to this experience, he is also an expert in staffing structure, hiring, employee retention, and culture building.

His background is originally derived from the trades where he assisted his father's construction business as a young man. Throughout his career, he has assisted a number of large companies and consulted on very large projects. For the last few years, Michael has dedicated nearly all his focus to helping service-related business owners grow their companies. His clients include: construction, plumbing and HVAC companies, as well as larger fortune 500 corporations such as Harley Davidson, World Fuel Services, Crown Equipment, and Stanley Black and Decker.

For questions about this event, contact:

Service Nation, Inc.
or call 469-293-8820

The goal of this 2-day Staffing, Recruiting and Retainment course is to educate leadership on the proper process and procedures to properly staff a business.

Attendees will learn how to effectively recruit, onboard and retain the very best talent. The courses will accomplish this in a variety of ways including the implementation of tried-and-true processes and workflows.
Attendees will also be trained on the necessary skills to better retain staff as well as build a more desirable company culture.

Key Takeaways:

Staffing and Structure:
  • Building a successful organizational chart as well as defining task and responsibilities for each position.
  • How to evaluate and categorize your employee's competency levels and how to grow overall competency within your team.
  • Identifying your Champions and Resisters and how to create a work environment where both can thrive.
  • What's an incubation team, why is it beneficial and how to start one.
  • How to strategically hire and get more candidates.
  • Tools and resources.
  • Building a pipeline and database of candidates
  • Building the perfect job requirement/description.
  • Vetting candidates and best practices for a phone and in person interviews.
  • How to sell your company to applicants and how to make an offer and hire fast
  • Understanding why employees resign/quit and how to spot it before it happens.
  • What makes an employee loyal and how to gain more loyalty with staff?
  • What is an effective open-door policy and how to enact one on ones.
  • Highlighting the winners and building rapport with your staff.
  • Incentivize longevity and how to encourage a work life balance.
Who should attend this course?
While anyone who is interested may attend this course, the target audience is:
  • Owner/CEO/President
  • General Manager, Office Manager
  • Any team member that is responsible for Staffing, Recruiting and Retainment
What you need to bring:
  • Attendees must access this online workshop from a computer.
  • If necessary, the trainer will provide tools and templates to the attendees via email (sent to the email address registered) the business day prior to the start of the workshop. 

Cancellation Policies: 

Online Course Registration Policy
Registration fees for online courses are non-refundable.

Class Cancellation Policy
On occasion, due to unforeseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.

One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.