Sales Communication 0725

When

Thursday, July 10th, 2025 
9:00 AM CST - 4:00 PM CST 
to 
Friday, July 11th, 2025
9:00 AM CST - 2:00 PM CST

Where

Service Nation Headquarters

901 W. Walnut Hill Ln.

Irving,TX 75038

Tracie Harper

Tracie Harper is the Sales Manager at Daffan Cooling and Heating.  She is a Certified John Maxwell coach, trainer and speaker. With over 25 years in the sales profession, she has experienced first- hand the ups and downs of the commissioned salesperson and the challenges and triumphs of developing a winning team.  Throughout her career, she has committed herself to breaking stereotypes and traditions in the field.

 As a one on one sales coach, team trainer or keynote speaker, she combines years of real life lessons, practical applications, direct honest communication and a sense of humor to inspire others to find their path and grow to their potential.

She is intentional about living a life of purpose, loving people and leaving a legacy of influence.

Coaching expertise: Outside sales, Sales Management ,Selling techs,Tech lead setting

Accommodations:

Hyatt Place Dallas/Las Colinas
Book Online Here
Address: 5455 Green Park Drive, Irving, TX 75038, United States of America
Phone Number for Booking: 972-550-7400
Discount Code: Service Nation

Hotel Amenities:

  • Complimentary DFW airport shuttle (7 days a week)
  • Local shuttle service within a 5-mile radius (7 AM - 10 PM)
  • Complimentary Wi-Fi
  • Beautifully appointed suites with a mini-fridge and dry bar area
  • Full bar open from 12 PM- 12 AM
  • Complimentary onsite fitness center
  • Outdoor pool
  • Business center
  • 24-hour made-to-order casual dining
  • Free parking for all guests
  • Complimentary hot breakfast buffet

We recommend booking early to secure your reservation at the discounted rate.


For questions about this event, contact:


Service Nation, Inc. 
sntraining@servicenation.com
or call 469-293-8820


Sales Communication
Ready to close bigger deals without feeling pushy? Industry veteran Tracie Harper shares her field-tested system for using strategic listening to uncover hidden opportunities in every service call. Learn why top performers consistently close more deals by talking less and how you can use this little known technique to improve sales. This powerful two-day training has revolutionized how successful contractors approach sales, leading to higher tickets and fiercely loyal customers. Don't let your competition master this game-changing skill first – claim your seat today!

Topics we are going to cover:
  1. Hiring the right people 

  1. Creating a Sales Process 

  1. Coaching and Accountability 

  1. Leads are Everyones Business - Mindset 

  1. Retention and Growth 

Who should attend this course?
While anyone who is interested may attend this course, the target audience is: 
  • Owner/CEO/President
  • General Manager

Ready to close bigger deals without feeling pushy? Industry veteran Tracie Harper shares her field-tested system for using strategic listening to uncover hidden opportunities in every service call. Learn why top performers consistently close more deals by talking less and how you can use this little known technique to improve sales. This powerful two-day training has revolutionized how successful contractors approach sales, leading to higher tickets and fiercely loyal customers. Don't let your competition master this game-changing skill first – claim your seat today!
What you need to bring:
It is always useful to bring a laptop or tablet with you to a training course.
A catered lunch will be available for attendees for each day of the course. 

Cancellation Policies: 


Service Nation Alliance and Premier Workshops/Tours

Service Nation Alliance members may attend standard Alliance training courses at no charge. Premier classes, however, have a cover fee for all participants, including members and non-members. If you are unable to attend a training course, please notify us at least 7 days prior to the event. If notified less than 7 days prior to the event, you will be charged a late cancellation fee equal to the total cost of the class.

Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members

If you have paid to attend a training course, please notify us at least 7 days prior to an event if you are unable to attend for a 100% refund of your registration fee. If notified less than 7 days prior to the event, you will be charged a late cancellation fee equal to the total cost of the class.


No Show

Service Nation Alliance

If you are registered for this event and do not attend, you will be charged a no-show fee equal to the total cost of the class.

Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members

If you are registered for this event and do not attend, you will be charged a no-show fee equal to the total cost of the class.


To Cancel Attendance

To cancel attendance for any training event, call 469-293-8820 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.


Online Course Registration Policy

Registration fees for online courses are non-refundable.


Class Cancellation Policy

On occasion, due to unforeseen circumstances or circumstances beyond our control, a class may have to be canceled. We will avoid these cancellations if at all possible.

One of the causes of a canceled class may be low enrollment. If a class does not meet the minimum enrollment (which can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

In the event of a cancellation, you will be notified, and any funds paid will be refunded.


Notice of Photographic and Media Recording

Service Nation, Inc. may take photos and videos during this event. Please let us know if you do not consent.