AMP! Waller (Houston): Field Communication: Effective Tools for You and Your Team 

In today's fast-paced world, miscommunication costs more than just time- it impacts safety, customer satisfaction, and your bottom line. "Field Communication: Effective Tools for You and Your Team" is a transformative 1.5-day experience specifically designed for professionals who understand that exceptional field communication is the difference between good and great companies. You'll discover your personal communication style through DiSC assessments and learn how to adapt it for maximum impact with different team members and customers.
Whether you're a seasoned field leader or a growing team member, you'll leave this hands-on training with practical tools you can implement immediately! Through interactive exercises and real-world scenarios, you'll master techniques that reduce callbacks, improve team efficiency, and enhance customer satisfaction. Most importantly, you'll develop the confidence to handle any communication challenge that comes your way - from difficult customer conversations to critical safety discussions. This isn't just about learning to communicate better; it's about transforming how your entire team operates in the field.

Key Takeaways:

• Master Your Message

• Lead with Style

• Handle High-Stakes Situations

• Build Team Excellence

Agenda:

Day 1: Communication Tools

• Personal Communication Styles
• Field Communication Fundamentals
• Active Listening & Other Soft Skills
• Leadership Communication

Day 2 How Do I Use These Tools?

• Advanced Communication Tools
• Integration and Application