Rinnai HQ Griffin (Atlanta): Leadership Communication

Are you ready to move beyond basic management and become the most effective leader
your team has ever had? This advanced, two-day workshop is designed exclusively for
experienced owners and leaders in the trades who are ready to master the most
challenging conversations that define their success.
Building on the foundations of communication, this Two-day class dives deep into the
psychology of what truly motivates your team. You will discover your own authentic
leadership "genius" and learn to use a powerful framework to decode the hidden values
that drive conflict, create resistance to change, and cause performance issues. Through a
series of practical, trade-specific role-playing scenarios - from mediating a dispute
between a star salesperson and a veteran installer to announcing a controversial new
bonus system - you will gain the confidence and skill to turn high-stakes situations into
opportunities for growth, trust, and peak performance.
Stop managing problems and start leading people. This class provides the playbook.

Key Takeaways for Attendees
By the end of this workshop, you will be able to:

1. De-escalate and Mediate Conflict: Learn to look beyond the surface of a disagreement to identify and address the root clash of values, turning personality conflicts into productive conversations.
2. Lead Through Change with Confidence: Master the ability to announce difficult but necessary changes in a way that anticipates concerns, builds buy-in, and minimizes resistance.
3. Transform Performance Conversations: Reframe underperformance discussions from disciplinary actions into powerful coaching moments that realign an employee's role with their natural strengths, boosting both morale and results.
4. Develop Lasting Self-Awareness: Gain a deep understanding of your own authentic leadership style and how to adapt your communication to motivate and inspire every member of your team.
5. Utilize a Practical Toolkit: Leave with a "Conversation Compass," a simple, powerful worksheet to help you prepare for and navigate any high-stakes leadership conversation back on the job.