Course Description

Course Description Page
Scroll to the bottom of the page to register.


Wednesday, December 8, 2021
9:00 AM CST - 4:00 PM CST 


This is an online event 

About the Instructors

Ben Stark, Chris Hunter, and Trey McWilliams are all successful HVAC and Plumbing business owners and Service Nation Alliance members. They are also members of the GoTime Success Group.


Service Nation Training 
Service Nation, Inc. 
*ONLINE* December 8, 2021 -
Recruit, Retain and Career Development -
Build a Winning Culture

Who this class is for:
While anyone who is interested may attend, the target audience for this class is:

Business Owners and Managers


What the class will cover:

  • Attracting Front Line Labor & Managers
    • Recruit from With-In the Company-
    • Reward Programs
    • Building a Known Industry Brand 
    • Outsourcing
  • Retaining Skilled Labor
    • Successful programs
    • Building your work family
    • Creating Golden Handcuffs
  • Training and Development
    • Training Budget
    • Building the Super Tech and Super Star Environment
    • The Super Star Tool Chest-Owning the Job
  • Leadership
    • Taking Ownership in every Job
    • Cultivating Leaders
    • How to measure Managers and Super Techs

What you need to bring:
Attendees will need to access this online training course from a laptop or tablet. 

User Cancellation Policy

Free Classes (Service Nation Alliance Members ONLY)
No fee if notified at least 10 business days prior to event.

$499 fee per registrant if notified less than 10 days prior to event, or if registrants don't attend.

Paid Classes
100% refund if notified at least 10 business days prior to event. 
No refunds if canceled less than 10 days prior to event, or if registrants do not attend.

To cancel attendance for any training event, call 877-262-3341 or send an email to with course title, start date, and registrant's names.

Service Nation Class Cancellation Policy:

On occasion, due to unforseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.

One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, SNA reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.