When
Thursday, December 7th, 20239:00 AM CST - 4:00 PM CST
to
Friday, December 8th, 2023
9:00 AM CST - 4:00 PM CST
Where
Service Nation Headquarters750 Canyon Dr. Ste 230
Coppell,TX 75019
US
About the Instructor(s)
Gray Wolf Strategies was created with one singular goal in mind, to maximize the ROI of our clients by assisting them in three main verticals. We believe that high-level business strategy, talent acquisition and customer acquisition are the cornerstones of every great business.
The founders are committed to training its Wolf Pack members in all the areas required for their business to thrive. We believe with a strong strategy, careful planning, a sense of urgency, and an unwillingness to give up; you can lead your pack more effectively. Together with Grey Wolf Strategies, your largest goals become attainable.
Trainer: Michael Raymer
Michael Raymer is an Operations and Staffing leader with more than 12 years of experience. He specializes in assisting companies with building business efficiencies by using effective processes and procedures. In addition to this experience, he is also an expert in staffing structure, hiring, employee retention, and culture building.
His background is originally derived from the trades where he assisted his father's construction business as a young man. Throughout his career, he has assisted a number of large companies and consulted on very large projects. For the last few years, Michael has dedicated nearly all his focus to helping service-related business owners grow their companies. His clients include: construction, plumbing and HVAC companies, as well as larger fortune 500 corporations such as Harley Davidson, World Fuel Services, Crown Equipment, and Stanley Black and Decker.
Accommodations
Discounted rates are available for attendees at Hyatt Place Dallas/Grapevine.
In addition to a comfortable room, Hyatt offers:
-Transportation to and from Service Nation Headquarters-Complimentary Daily Continental Breakfast
Please check your registration confirmation email for the link to reserve your room.
If you still need help, please email sntraining@servicenation.com or call 469-293-8820
For questions about this event, contact:
Service Nation, Inc.
sntraining@servicenation.com
or call 469-293-8820
Attendees will learn how to effectively recruit, onboard and retain the very best talent. The courses will accomplish this in a variety of ways including the implementation of tried-and-true processes and workflows.
Attendees will also be trained on the necessary skills to better retain staff as well as build a more desirable company culture.
- Building a successful organizational chart as well as defining task and responsibilities for each position.
- How to evaluate and categorize your employee's competency levels and how to grow overall competency within your team.
- Identifying your Champions and Resisters and how to create a work environment where both can thrive.
- What's an incubation team, why is it beneficial and how to start one.
- How to strategically hire and get more candidates.
- Tools and resources.
- Building a pipeline and database of candidates
- Building the perfect job requirement/description.
- Vetting candidates and best practices for a phone and in person interviews.
- How to sell your company to applicants and how to make an offer and hire fast
- Understanding why employees resign/quit and how to spot it before it happens.
- What makes an employee loyal and how to gain more loyalty with staff?
- What is an effective open-door policy and how to enact one on ones.
- Highlighting the winners and building rapport with your staff.
- Incentivize longevity and how to encourage a work life balance.
- Owner/CEO/President
- General Manager, Office Manaager
- Any team member that is responsible for Staffing, Recruiting and Retainment
- It is always useful to bring a laptop or tablet with you to a training course.
- A catered lunch will be available for attendees for each day of the course.
Cancellation and No Show Policies:
Late Cancellation
Service Nation Alliance
Service Nation Alliance members may attend standard training courses at no charge. If you are unable to attend a training course, please notify us at least 7 days prior to an event. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you have paid to attend a training course, please notify us at least 7 days prior to an event if you are unable to attend for a 100% refund of your registration fee. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply.
No Show
Service Nation Alliance
If you are registered for this event and do not attend a $299 no show fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you are registered for this event and do not attend a $299 no show fee will apply.
To cancel attendance for any training event, call 469-293-8820 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.
Class Cancellation Policy
On occasion, due to unforeseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.
One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.
In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.