Synergy's 3-Day Call Center Training Event will have your team "Serving Like a Saint!" with honesty & integrity and generating more revenue than ever! We will illustrate proven strategies to implement high-value, service-driven processes. Your team will receive the tools and materials necessary to ensure they are trained and consistently implementing long after the live event.
Learn consistent and dynamic processes answering calls, empathically listening, building value, securing diagnostic investments, working with field staff, qualifying time for sales leads, providing a range of investment options only when appropriate, and how to schedule the visits like a stone-cold professional.
Comprehensive scripts are included to eliminate any guesswork or stress... because when randomness rules, mediocrity reigns! Don't let Alison's psychotherapist title fool you, Doug & Alison both guarantee this session will be anything but clinical!