HVAC Service Nation Alliance Day, Oct 26
This meeting will be held in Carribean Ballroom C from 8 am - 3 pm. Alliance day is exclusive to members of the Service Nation Alliance for HVAC.
About the Service Nation Alliance
Designed by top contractors, the Service Nation Alliance is a coalition of select contractors dedicated to continuous improvement and the creation of a marketplace for buying and selling HVAC companies. Service Nation Alliance members participate in the ongoing procss of documenting, enhancing, and implementing the industry's best practices, procedures, and systems.
For information about joining the Alliance, please contact Chris.Ferraro@serviceroundtable.com or call 877.262.3341.
Speakers
Matt Michel
Service Roundtable CEO
Cited in the book, "The 100 Greatest Sales Tips of All Time," Matt Michel is listed as one of the hundred "legendary figures" in the world of sales and motivation. The North American Technician Excellence Program and Contracting Business Magazine recognized Matt with the first ever "Golden Toolbox Award" for leadership in the HVAC industry.
Today, Matt is CEO and President of the Service Roundtable, the world's largest contractor alliance. He began his career in 1983 and has held engineering, marketing, and senior management positions with such leading organizations as the Turbo Refrigerating Company where Matt designed the first solid state control system for a thermal energy storage system; Lennox Industries where he transitioned from an engineering position as head of corporate factory automation to marketing where he led Lennox' marketing west of the Rocky Mountains; Titus where he led a turnaround of the company's VAV air terminal and DDC controls business units and was named a Tomkins Industries Innovator for his contributions to the companies cold air distribution technology; the Aire Serv franchise system that he started from scratch and grew to a #233 ranking in the Entrepreneur Magazine Franchise 500 with 24 months before being tapped to head marketing for Dwyer Group Trade Services (Aire Serv, Mr. Rooter, and Mr. Electric); and Decision Analyst where Matt led the Advanced Technology Group, providing marketing research and marketing consulting to leading technology, telecom, and building products companies and organizations, and created the American Home Comfort Survey, which is the air conditioning industry's largest syndicated research study.
An award winning writer, Matt has published a vast number of technical papers and trade journal articles. He writes "The Rant," a bi-monthly featured column for Contracting Business magazine. He is also a contributing writer for a number of publications, including Contractor Magazine and Southern PHC News.
Matt is the publisher of Comanche Marketing, a leading Internet based marketing publication for small, service businesses. His articles have been reprinted in numerous newsletters, magazines, websites and his work has been reprinted in sources as diverse as Sales & Marketing Management Magazine to The Limbaugh Letter.
David Heimer
Service Roundtable, COO
David Heimer is a recognized expert in the strategic use of Information Technology to improve business and workforce performance. In his capacity as Chief Operating Officer for Service Roundtable, David is responsible for business operations and technology deployments. Service Roundtable's innovative integration of email, content, and internet distribution garnered significant attention, leading to David's invitation to testify about the small business impact of email stratification before a California Senate Committee.
Prior to joining Service Roundtable, David served as Vice President of Products and Technology for Trinity Workplace Learning where his scope of responsibility included information technology, web development, content creation, accreditation systems, publishing, video products, computer-based training, and e-learning. During his tenure at Workplace Learning, David's teams distinguished themselves by winning many service, elearning, and content awards including the prestigious "Telly," "International Videofuego," "Communicators," "Katie," and "Aegis." This unique offering of content and technology in an elearning environment created multimillion dollar growth in Workplace Learning's portfolio.
David led the IT function at Air System Components for five years where he consolidated five disparate business and manufacturing systems into one integrated enterprise system, creating enormous cost savings and great manufacturing flexibility. He began his career in the IT department of Lennox International, where he rose through the ranks to manage database systems and end user support.
David earned a Master of Business Administration from Southern Methodist University and a Bachelor of Science in Computer Science from Texas Christian University.
Although David is a very poor soccer player, he fails to understand why he was never offered a professional soccer contract. To compensate for this he regularly attends FC Dallas games and offers friendly advice to the referees and opposing teams. Spare yourself and don't ask him how "his team" did this year.
How do I register?
Sign up Form More information available on reservations page.
What can I expect?
2011 Puerto Rico Roundtable Conference Review