Brigham Dickinson
Belief Driven Action: How to Grow Your Service Business By Creating WOW Experiences
3:00PM | Oct 27
If you want to grow your business and create loyal customers who will come back to you time and time again for your services, regardless of price, your company must have employees who are motivated and dedicated to deliver a WOW Experiences!
“Every organization knows what they do, but not every organization knows why they do it. It’s the why that gets employees up in the morning, and it’s the why that will give you the power to hire and retain belief-driven employees who are passionate about delivering WOW Experiences that will create amazingly loyal customers!” – Brigham Dickinson, Power Selling Pros
What is a WOW Experience?
A remarkable interaction freely given by a company that has the power to create the most loyal customers on the planet. What is Belief Driven Action?
Motivation that goes beyond what you do as a business and taps into why you do it. By creating a collective cause that every single employee in your company can rally behind, you push your business beyond task driven action and into belief driven action – and it has the power to revolutionize how you do business.
Brigham will share with your audience how to:
- • Avoid Getting “Ubered” by going beyond the “what” and discover “why” you do what you do
- • Motivate your team with a sincere purpose and develop a plan to execute on that purpose
- • Engage customers like never before through belief driven action
- • Consistently create WOW Experiences
- • Compel customers to buy from you, again and again, regardless of potential objections
About Brigham Dickinson
Brigham Dickinson is president and founder of Power Selling Pros, a leading coaching and training firm dedicated to teaching businesses to wow more customers. Brigham started Power Selling Pros when he saw that call handlers needed assistance consistently converting calls to bookings. As a result, Brigham answered the need by creating the Pattern for Excellence, a sequence of principles that guides call handlers through all stages of a call, from greeting to closure. In 2009, Power Selling Pros trained six call handlers – now they’re up to 450, from more than 130 companies around the globe. Power Selling Pros’ growth comes through referrals alone, thanks to this proven call-handling process and their high level of customer satisfaction.
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